We'd Love To Hear From You
Whether you have a question, need assistance, want to share feedback or simply wish to tell us your story, we're here to help.
Every conversation helps us improve Memorivos and continue building a museum worthy of preserving life's most precious memories.
How Can We Help?
Choose the topic that best matches your enquiry.
General Enquiries
Have a question about Memorivos? We're happy to help.
hello@memorivos.com
Technical Support
Need help using Memorivos? Experiencing a problem? Found a bug?
support@memorivos.com
Privacy & Data Protection
Questions about your privacy, personal information or GDPR?
privacy@memorivos.com
Security
Found a security issue or vulnerability? Please let us know responsibly.
security@memorivos.com
Press & Media
Journalists, podcasts, bloggers and media enquiries.
press@memorivos.com
Partnerships
Interested in working with Memorivos? We'd love to hear from you.
partnerships@memorivos.com
Founders Programme
Questions regarding the Founders Programme or your Founding Membership.
founders@memorivos.com
Send Us A Message
Members can also contact us directly using the contact form below.
Response Times
We aim to respond as quickly as possible. Typical response times are:
General Enquiries
Within 2–3 business days.
Technical Support
Within 24–48 hours.
Security Reports
As soon as possible.
Press Enquiries
Within 1–2 business days.
Frequently Asked Questions
Before contacting us, you may find the answer in our Help Centre.
Popular topics include:
- Creating your first museum room
- Uploading memories
- AI Interview Mode
- Memory Vault
- Museum Guest Passes
- Founders Programme
- Managing subscriptions
- Privacy settings
Feedback & Suggestions
Many of Memorivos' best ideas come from our community.
If you have an idea that could improve Memorivos, we'd genuinely love to hear it.
Every suggestion is reviewed and helps shape future updates.
Report A Problem
If something isn't working correctly, please include:
- A description of the issue
- What you were trying to do
- Any error messages
- Your browser or device
- Screenshots (optional)
This helps us resolve issues more quickly.
Follow Our Journey
Stay up to date with the latest news, feature releases and development updates.
Follow Memorivos on:
Our Commitment
Every message is read by someone who cares about the future of Memorivos.
Whether you're preserving your first photograph or building an entire family museum, we're here to help you every step of the way.
Thank You
"Together, we're preserving memories for future generations."
Thank you for being part of Memorivos.
A Message From The AI Curator
"Every museum grows through the people who visit it. Your ideas, your questions and your stories help shape Memorivos into something better for everyone. Thank you for taking the time to write to us."