Your Privacy Matters
At Memorivos, we believe your memories are among your most valuable possessions.
Protecting your personal information is a responsibility we take seriously.
If you live in the European Economic Area (EEA), the United Kingdom or another region with similar privacy laws, you have important rights regarding your personal data.
This page explains those rights and how Memorivos helps you exercise them.
What is GDPR?
The General Data Protection Regulation (GDPR) is a European privacy law designed to give individuals greater control over their personal information.
Memorivos is committed to respecting these principles regardless of where our members live.
Our Commitment
We are committed to:
- Being transparent about how your information is used.
- Collecting only the information needed to provide our services.
- Giving you control over your data.
- Protecting your memories with appropriate security measures.
- Respecting your privacy choices.
What Personal Information We Collect
Depending on how you use Memorivos, we may process:
Account Information
- Name
- Display Name
- Email Address
- Profile Photo (optional)
- Country (optional)
Museum Content
Content you choose to upload, including:
- Photographs
- Videos
- Voice Recordings
- Documents
- Stories
- AI Interview Responses
- Museum Rooms
- Exhibits
- Timeline Events
Technical Information
To keep Memorivos secure and reliable we may collect:
- Device Information
- Browser Information
- Operating System
- IP Address
- Login Activity
- Performance Logs
AI Processing
When using AI-powered features we may process information necessary to provide services such as:
- Story Generation
- Photograph Restoration
- AI Interviews
- Timeline Creation
- Memory Organisation
- Smart Search
You remain in control of what is saved.
Why We Process Your Information
We process personal information to:
- Create your account.
- Preserve your memories.
- Improve the AI Curator.
- Organise your museum.
- Provide customer support.
- Improve security.
- Meet legal obligations.
- Operate Memorivos safely and effectively.
Your GDPR Rights
Depending on your location, you may have the right to:
Access Your Information
Request a copy of the personal information we hold about you.
Correct Your Information
Update inaccurate or incomplete information.
Delete Your Information
Request deletion of your personal information where applicable.
Please note that some information may need to be retained to comply with legal obligations.
Restrict Processing
Ask us to limit how your information is processed.
Object To Processing
You may object to certain types of processing where permitted by law.
Data Portability
Request a copy of your data in a commonly used digital format where technically feasible.
Withdraw Consent
Where processing relies on your consent, you may withdraw that consent at any time.
Your Memories
Everything you upload remains your property.
This includes:
- Photographs
- Videos
- Voice Recordings
- Documents
- Stories
- AI Interviews
- Museum Rooms
- Exhibits
Memorivos does not claim ownership of your memories.
Sharing Your Museum
Only memories you choose to share are visible to others.
You control:
- Shared Rooms
- Museum Guest Passes
- Public Visibility
- Family Access
- Privacy Settings
You may change these settings whenever you wish.
Data Security
We use modern security practices designed to help protect your information, including:
- Encrypted HTTPS connections
- Secure authentication
- Access controls
- Continuous monitoring
- Regular security improvements
Although we work hard to protect your information, no online service can guarantee absolute security.
Data Retention
We only retain personal information for as long as necessary to:
- Provide Memorivos services.
- Comply with legal obligations.
- Resolve disputes.
- Protect the integrity of the platform.
Archived memories remain under your control unless you choose to permanently remove them.
International Transfers
Your information may be processed outside your country.
Where this occurs, we take appropriate safeguards to protect your information in accordance with applicable privacy laws.
Cookies
Memorivos uses cookies and similar technologies to:
- Keep you signed in.
- Remember preferences.
- Improve security.
- Improve performance.
- Enhance your experience.
You can manage cookies through your browser settings.
Exercising Your Rights
If you wish to exercise any of your GDPR rights, please contact us.
We will respond as quickly as possible and within any legally required timeframes.
Contact
For privacy or GDPR-related questions, please contact:
Email: privacy@memorivos.com
Supervisory Authority
If you believe your personal information has not been handled appropriately, you may also have the right to contact your local Data Protection Authority.
Changes To This Page
As Memorivos grows, this page may be updated to reflect changes in our services or applicable laws.
The latest version will always be available on this page.
Our Promise
Every memory tells a story.
Every story deserves respect.
Every member deserves privacy.
Thank you for trusting Memorivos to help preserve your family's history for generations to come.