The Memorivos charter library: an open leather charter book on an oak table in a golden museum library

Terms of Use

The Museum Charter

These principles help protect every visitor, every family and every memory preserved within Memorivos.

Last updated · July 2026

Welcome

The Rules That Protect The Museum

By using Memorivos you agree to this Charter. It is written in plain language so that anyone can understand what they are agreeing to.

These rules exist for one reason: to keep the museum safe, respectful and secure for everyone who walks through its doors.

Every great institution keeps a charter. This one protects your photographs, your voices and your family's story for the generations still to come.

An open leather-bound charter book with gold-edged parchment, a red wax seal, fountain pen and bronze key

Section One

Using Memorivos

🏛

Create Your Museum

Open your own rooms and arrange them as you wish.

🖼

Upload Memories

Photographs, films, voices, letters and documents.

👪

Invite Family

Share chosen rooms with the people you trust.

🔑

Preserve Your Legacy

Keep your story safe for the generations that follow.

🤝

Respect Others

Treat every visitor and every memory with care.

Section Two

Your Memories Remain Yours

You remain the owner of every memory you place inside the museum.

Photographs, films, voice recordings, letters and stories always belong to you and to your family.

Memorivos receives only the permissions necessary to store, display and safeguard your content so the museum can operate.

We never claim ownership of your personal content.

Section Three

Acceptable Use

Visitors to the museum agree not to:

  • Upload illegal content.
  • Infringe copyright or upload work you have no right to use.
  • Harass, threaten or abuse other visitors.
  • Attempt to compromise the security of the museum or another account.
  • Misuse, disrupt or damage the service in any way.

Section Four

Accounts

  • Keep your login details secure and private.
  • Provide accurate account information.
  • You are responsible for activity carried out using your account.
  • Tell us immediately if you believe someone else has gained access.

Section Six

Service Availability

We work to keep the museum open at all hours. Even so, maintenance, updates and unforeseen interruptions may occasionally close a door for a short while.

When work is planned, we give notice wherever we can, and your memories remain safely preserved throughout.

Section Five

Memberships & Payments

Automatic Renewal

Memberships renew automatically at the end of each period unless cancelled beforehand.

Prices May Change

Should pricing change, existing members are given clear notice before renewal.

Benefits By Tier

The rooms, storage and features available to you depend on the membership you hold.

Refunds

Refunds are handled in line with the policy shown at the time of purchase and your statutory rights.

Section Seven

Intellectual Property

The Memorivos platform, branding, logos, designs and museum experience remain the intellectual property of Memorivos. The memories you upload remain entirely yours.

Section Eight

Limitation of Liability

We care for your memories with great seriousness, but no service can promise perfection. Memorivos is provided as available, and we cannot be held responsible for indirect or consequential losses. Nothing here removes rights the law gives you.

Section Nine

Changes To These Terms

This Charter may be revised as the museum grows. The most recent version will always appear on this page, and significant changes will be announced to members.

Section Ten

Questions About These Terms?

Our team is happy to explain anything in plain language. Write to legal@memorivos.com.

The Full Charter

Terms of Use — Complete Document

Version 2.0 · Last updated July 2026

1. Agreement

Memorivos is a Digital Memory Museum where people preserve, organise and share their life's memories for future generations.

By creating an account or using Memorivos you agree to these Terms of Use. If you do not agree with them, please do not use Memorivos.

2. Eligibility

To use Memorivos you must:

  • Be at least 13 years old, or the minimum legal age in your country.
  • Have permission to use the information you upload.
  • Comply with these Terms of Use.

3. Your Account

You are responsible for:

  • Keeping your login details secure.
  • Maintaining accurate account information.
  • All activity carried out using your account.

4. Your Memories

Everything you upload remains your property, including photographs, films, voice recordings, documents, stories, rooms, exhibits, interviews and timeline entries.

Memorivos does not claim ownership of your memories. You grant us only the permissions necessary to securely store, display and process your content in order to provide the service.

5. Sharing Your Museum

You control who can access your museum. You may keep rooms private, invite guests, share selected rooms, or remove access at any time.

Guest passes allow visitors to explore only the rooms you choose to share. Guests may not copy, distribute or misuse your memories without your permission.

6. Acceptable Use

You agree not to use Memorivos to:

  • Upload illegal content.
  • Infringe copyright or upload work you have no right to use.
  • Harass, threaten or abuse other visitors.
  • Attempt to compromise the security of the museum or another account.
  • Misuse, disrupt or damage the service in any way.

7. Copyright

You should only upload content that you created, that you own, or that you have permission to use.

If you believe your copyright has been infringed, please contact us and we will review the matter promptly.

8. Preservation Philosophy

Memorivos is designed to preserve memories. For this reason content is normally archived before permanent removal.

Archived memories remain under your control and can be restored unless permanently deleted by you.

9. Memberships & Payments

Some features require a paid membership. Pricing, billing periods and benefits are shown clearly before purchase.

Memberships renew automatically unless cancelled. Payments are processed by trusted third-party providers; Memorivos does not store your complete payment card details.

10. Founders Programme

The Founders Programme recognises early supporters of Memorivos. Founding contributions are voluntary and support the future construction of the museum.

Participation does not grant ownership of Memorivos or voting rights unless explicitly stated.

11. Service Availability

We aim to provide a reliable service, but we cannot guarantee uninterrupted availability. Maintenance, updates or unforeseen interruptions may occasionally affect access.

12. Intellectual Property

The Memorivos platform, branding, logos, designs and museum experience remain the intellectual property of Memorivos.

Memories uploaded by members remain the property of those members.

13. Account Closure

You may close your account at any time. Following closure, certain information may be retained where required by law or for legitimate operational purposes, in accordance with our Privacy Policy.

14. Limitation of Liability

To the fullest extent permitted by law, Memorivos is provided on an "as available" basis.

While we work hard to preserve your memories and maintain the service, we cannot guarantee uninterrupted availability or be liable for indirect, incidental or consequential losses arising from the use of Memorivos.

Nothing in these Terms limits rights that cannot legally be excluded under applicable law.

15. Changes To These Terms

These Terms may be updated from time to time as Memorivos grows. When significant changes are made we will notify members through the website where appropriate.

The latest version will always appear on this page.

16. Contact

If you have any questions regarding these Terms of Use, please write to legal@memorivos.com.

“Every museum has rules that protect its treasures.
These Terms help protect yours.”