Your Memories Belong To You
At Memorivos, we understand that the photographs, videos, voice recordings, stories and family memories you preserve are among your most valuable possessions.
Protecting your privacy is one of our highest priorities.
Our mission is to help preserve your family's history—not to exploit it.
This Privacy Policy explains what information we collect, how we use it and the choices you have regarding your personal information.
By using Memorivos, you agree to this Privacy Policy.
Our Privacy Promise
We believe that:
- Your memories belong to you.
- You remain in control of your data.
- Privacy should be simple and transparent.
- We never sell your personal information.
- Security is built into everything we create.
Information We Collect
Depending on how you use Memorivos, we may collect:
Account Information
- Name
- Email address
- Display name
- Profile photo (optional)
- Country (optional)
Museum Content
Content you choose to upload including:
- Photographs
- Videos
- Voice recordings
- Documents
- Stories
- AI interview responses
- Room names
- Exhibit information
- Family relationships
- Timeline events
You remain the owner of all content you upload.
AI Interaction Data
When using AI features, we may process:
- Questions you ask
- AI interview responses
- AI Curator conversations
- Restoration requests
- Story generation requests
- Memory organisation requests
This information is used only to provide and improve your Memorivos experience.
Technical Information
To improve reliability and security we may collect:
- Device type
- Browser information
- Operating system
- IP address
- Log information
- Crash reports
- Performance analytics
How We Use Your Information
We use your information to:
- Create and manage your account.
- Preserve your memories.
- Organise museum rooms.
- Improve AI Curator responses.
- Generate stories and timelines.
- Restore photographs.
- Provide customer support.
- Improve website performance.
- Protect against fraud and abuse.
- Comply with legal obligations.
AI Processing
Certain Memorivos features use Artificial Intelligence.
AI may assist with:
- Photograph restoration
- Colourisation
- Face recognition (optional)
- Story generation
- Timeline creation
- Interview summaries
- Memory organisation
- Smart search
- Suggested exhibitions
AI suggestions are provided to assist you.
You remain in control of what is saved or published.
Ownership Of Your Memories
Everything you upload remains your property.
This includes:
- Photographs
- Videos
- Voice recordings
- Documents
- Stories
- AI interview recordings
- Museum rooms
- Exhibits
Uploading content to Memorivos does not transfer ownership to Memorivos.
Sharing Your Museum
Only content you choose to share is visible to others.
Private rooms remain private.
You control:
- Who can visit
- Which rooms are shared
- Guest permissions
- Visitor Book settings
- Shared memories
You may revoke access at any time.
Museum Guest Passes
When you invite Museum Guests:
- Guests only see rooms you specifically share.
- Private rooms remain hidden.
- Invitations can be revoked at any time.
- Guest activity may be recorded for your museum statistics.
Data Security
We use industry-standard security measures to help protect your information.
These include:
- Encrypted connections (HTTPS)
- Secure authentication
- Access controls
- Encrypted storage where appropriate
- Regular security updates
- Monitoring for suspicious activity
While we work hard to protect your information, no online service can guarantee absolute security.
Your Privacy Controls
You control your information.
You can:
- Edit your profile
- Update memories
- Archive content
- Restore archived content
- Delete your account
- Download your data (when available)
- Control sharing settings
- Manage Museum Guest Passes
Cookies
Memorivos uses cookies and similar technologies to:
- Keep you signed in.
- Remember preferences.
- Improve website performance.
- Measure anonymous usage statistics.
- Enhance security.
You may control cookies through your browser settings.
Third-Party Services
We may use trusted third-party services to help operate Memorivos, such as:
- Payment processing
- Cloud hosting
- Analytics
- Email delivery
- AI services
- Security monitoring
These providers only receive the information necessary to perform their services.
Children's Privacy
Memorivos is intended for users aged 13 and over (or the minimum age required in your country).
Parents or guardians should supervise the use of Memorivos by younger family members where appropriate.
International Users
Your information may be processed in countries outside your own.
Where applicable, we take appropriate measures to protect your information in accordance with relevant privacy laws.
Your Rights
Depending on your location, you may have rights to:
- Access your personal information.
- Correct inaccurate information.
- Delete your information.
- Restrict processing.
- Object to certain processing.
- Receive a copy of your data.
- Withdraw consent where applicable.
To exercise these rights, please contact us.
Changes To This Policy
As Memorivos continues to grow, this Privacy Policy may be updated.
Significant changes will be announced within the website.
The latest version will always be available on this page.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.
Email: privacy@memorivos.com
Our Commitment
Every photograph.
Every story.
Every voice.
Every memory.
They deserve to be preserved with care, respect and privacy.
Thank you for trusting Memorivos with your family's history.
Together, we are preserving memories for future generations.