Restorations

If a restoration fails or looks wrong

Keep the original, check Credit History for any failure refund and do not replace the source with an inaccurate result.

Last updated

Overview

A technical failure and an unsatisfactory completed result are different. Failed paid generation is designed to refund; a completed result still needs human review.

How it works

  1. 1Keep the original untouched.
  2. 2Check whether a result was completed.
  3. 3Review Credit History for a refund after a failure.
  4. 4Try again only when useful, or contact Support with the memory and action details.

Important information

Need more help?

If this guidance does not resolve the problem, the Memorivos team can help.

Continue reading